If you are not completely satisfied with the item(s) that you have recieved, you may return them within 10 days of date of receipt for a full refund. We are sorry, no returns after the 10 day grace period. Please follow these steps when returning items for refund:

1. Any item(s) to be returned must arrive at our address within 10 days from the date you receive the package. This means you should ship the returned item(s) within 1 week of date of receipt to make sure the package arrives back before the deadline. We work very hard to ship packages out to customers quickly, please return this courtesy.

2. Wrap item(s) individually using toilet paper, paper towel or bubble wrap.

3. Wrap the item(s) in tissue paper or bubblewrap. Tape the tissue paper/bubblewrap closed to prevent opening during shipment.

4. Pack the item(s) in a shipping box with receipt. There should be 1/2 inch padding of crushed newspaper or bubblewrap between the item(s) and the package walls on all sides.

5. Do not reuse the box the minerals were shipped in if there is ANY evidence of crushing or damage. Shipping boxes are made to be used one time only and lose their strength after damage.

6. Ship the item(s) to the return address on the package or enclosed invoice. Insure the package for the full value of the contents (do not include any discounts).

Failure to follow any steps above will result in:
a. Invalidating the shipping insurance preventing any claims for damage. You, the shipper, assumes all responsibility for potential damage.
b. A restocking charge of 25% of retail value of returned items.

Upon receipt of the returned items, a credit will be made on your purchase. Your purchase total will be refigured, and applicable discounts applied. (If the returned items drop the total purchase into a lower discount category, the discounts applied will be at the lower rate.) A refund will be sent promptly for the difference between the original charge and the revised charge for only the items kept. If the original purchase was made with a credit card, a credit will be processed to the same card. If the original order was made with check or money order and refund check will be mailed to you.